Thank you for choosing to be part of our community at Advanced web concepts Limited,
doing business as iassist (“iassist”, “we”, “us”, or “our”). We are committed to
protecting your personal information and your right to privacy. If you have any
questions or concerns about our policy, or our practices with regards to your personal
information, please contact us at noreply@iassist-apps.com.
When you visit our website https://iassist-apps.com, mobile application, and use
our services, you trust us with your personal information. We take your privacy
very seriously. In this privacy notice, we describe our privacy policy. We seek
to explain to you in the clearest way possible what information we collect, how
we use it and what rights you have in relation to it. We hope you take some time
to read through it carefully, as it is important. If there are any terms in this
privacy policy that you do not agree with, please discontinue use of our Sites or
Apps and our services.
This privacy policy applies to all information collected through our website (such
as https://iassist-apps.com), mobile application, ("Apps"), and/or any related services,
sales, marketing or events (we refer to them collectively in this privacy policy
as the "Sites"). Please read this privacy policy carefully as it will help you make
informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In Short: We collect personal information
that you provide to us such as name, address, contact information, passwords and
security data, and payment information
We collect personal information that you voluntarily provide to us when registering
at the Sites or Apps, expressing an interest in obtaining information about us or
our products and services, when participating in activities on the Sites or Apps
or otherwise contacting us. The personal information that we collect depends on
the context of your interactions with us and the Sites or Apps, the choices you
make and the products and features you use. The personal information we collect
can include the following:
- Name and Contact Data. We collect your first and last name, email address, postal
address, phone number, and other similar contact data.
- Credentials. We collect passwords, password hints, and similar security information
used for authentication and account access.
- Payment Data. We collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number), and the security
code associated with your payment instrument. All payment data is stored by our
payment processor and you should review its privacy policies and contact the payment
processor directly to respond to your questions.
All personal information that you provide to us must be true, complete and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected In Short: Some information – such as IP address
and/or browser and device characteristics – is collected automatically when you
visit our Sites or Apps.
We automatically collect certain information when you visit, use or navigate the
Sites or Apps. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our Sites or Apps and other technical information.
This information is primarily needed to maintain the security and operation of our
Sites or Apps, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
- Geo-Location Information. We may request access or permission to and track location-based
information from your mobile device, either continuously or while you are using
our mobile application, to provide location-based services. If you wish to change
our access or permissions, you may do so in your device’s settings.
- Mobile Device Access. We may request access or permission to certain features from
your mobile device, including your mobile device’s calendar, camera, contacts, microphone,
reminders, sensors, sms messages, storage, and other features. If you wish to change
our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We may automatically collect device information (such as your
mobile device ID, model and manufacturer), operating system, version information
and IP address.
- Push Notifications. We may request to send you push notifications regarding your
account or the mobile application. If you wish to opt-out from receiving these types
of communications, you may turn them off in your device’s settings.
We may obtain information about you from other sources, such as public databases,
joint marketing partners, as well as from other third parties.
Examples of the information we receive from other sources include:
social media profile information; marketing leads and search results and links,
including paid listings (such as sponsored links).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal information collected via our Sites or Apps for a variety of business
purposes described below. We process your personal information for these purposes
in reliance on our legitimate business interests ("Business Purposes"), in order
to enter into or perform a contract with you ("Contractual"), with your consent
("Consent"), and/or for compliance with our legal obligations ("Legal Reasons").
We indicate the specific processing grounds we rely on next to each purpose listed
below.
We use the information we collect or receive:
- To facilitate account creation and logon process.If you choose to link your account
with us to a third party account *(such as your Google or Facebook account), we
use the information you allowed us to collect from those third parties to facilitate
account creation and logon process.
- To send you marketing and promotional communications. We and/or our third party
marketing partners may use the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. You can opt-out
of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- To send administrative information to you. We may use your personal information
to send you product, service and new feature information and/or information about
changes to our terms, conditions, and policies.
- Fulfill and manage your orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through the Sites or Apps.
- To post testimonials. We post testimonials on our Sites or Apps that may contain
personal information. Prior to posting a testimonial, we will obtain your consent
to use your name and testimonial. If you wish to update, or delete your testimonial,
please contact us at dave.roarty@first-notification.com and be sure to include your
name, testimonial location, and contact information.
- Deliver targeted advertising to you. We may use your information to develop and
display content and advertising (and work with third parties who do so) tailored
to your interests and/or location and to measure its effectiveness.
- Request Feedback. We may use your information to request feedback and to contact
you about your use of our Sites or Apps.
- To protect our Sites. We may use your information as part of our efforts to keep
our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies.
- To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
- For other Business Purposes. We may use your information for other Business Purposes,
such as data analysis, identifying usage trends, determining the effectiveness of
our promotional campaigns and to evaluate and improve our Sites or Apps, products,
services, marketing and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect
your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your
personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required
to do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order
or a subpoena (including in response to public authorities to meet national security
or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary
to investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person
and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information
in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers. We may share your
data with third party vendors, service providers, contractors or agents who perform
services for us or on our behalf and require access to such information to do that
work. Examples include: payment processing, data analysis, email delivery, hosting
services, customer service and marketing efforts. We may allow selected third parties
to use tracking technology on the Sites or Apps, which will enable them to collect
data about how you interact with the Sites or Apps over time. This information may
be used to, among other things, analyze and track data, determine the popularity
of certain content and better understand online activity. Unless described in this
Policy, we do not share, sell, rent or trade any of your information with third
parties for their promotional purposes.
- Business Transfers. We may share or transfer your information in connection with,
or during negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We only share and disclose your information with the following third parties. We
have categorized each party so that you may be easily understand the purpose of
our data collection and processing practices. If we have processed your data based
on your consent and you wish to revoke your consent, please contact us.
- Advertising, Direct Marketing, and Lead Generation
- AdMob
- Data Backup and Security
- Google Drive Backup and icloud
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Policy.
6. DO WE USE GOOGLE MAPS?
This website, mobile application, or Facebook application uses Google Maps APIs.
You may find the Google Maps APIs Terms of Service
here. To better understand Google’s Privacy Policy, By using our Maps API
Implementation, you agree to be bound by Google’s Terms of Service.
7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
The Sites or Apps may contain advertisements from third parties that are not affiliated
with us and which may link to other websites, online services or mobile applications.
We cannot guarantee the safety and privacy of data you provide to any third parties.
Any data collected by third parties is not covered by this privacy policy. We are
not responsible for the content or privacy and security practices and policies of
any third parties, including other websites, services or applications that may be
linked to or from the Sites or Apps. You should review the policies of such third
parties and contact them directly to respond to your questions.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention period is required
or permitted by law (such as tax, accounting or other legal requirements). No purpose
in this policy will require us keeping your personal information for longer than
the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize it, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further processing
until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organisational security measures designed
to protect the security of any personal information we process. However, please
also remember that we cannot guarantee that the internet itself is 100% secure.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Sites or Apps is at your own risk. You should
only access the services within a secure environment.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access
and obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and (iv)
if applicable, to data portability. In certain circumstances, you may also have
the right to object to the processing of your personal information. To make such
a request, please use the contact details provided below. We will consider and act
upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have
the right to withdraw your consent at any time. Please note however that this will
not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your
local data protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
Account Information
If you would at any time like to review or change the information in your account
or terminate your account, you can:
Contact us using the contact information provided
below. Upon your request to terminate
your account, we will deactivate or delete your account and information from our
active databases. However, some information may be retained in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Sites or Apps. To opt-out
of interest-based advertising by advertisers on our Sites or Apps visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list
at any time by clicking on the unsubscribe link in the emails that we send or by
contacting us using the details provided below. You will then be removed from the
marketing email list – however, we will still need to send you service-related emails
that are necessary for the administration and use of your account.
To otherwise opt-out, you may:
- Note your preferences when you register an account with the site.
- Access your account settings and update preferences.
- Contact us using the contact information provided.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include
a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. No uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this Privacy
Policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once
a year and free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information in
the immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Sites or Apps, you have the right to request removal of unwanted data that
you publicly post on the Sites or Apps. To request removal of such data, please
contact us using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Sites or Apps, but please be
aware that the data may not be completely or comprehensively removed from our systems.
13. DO WE MAKE UPDATES TO THIS POLICY?
We may update this privacy policy from time to time. The updated version will be
indicated by an updated “Revised” date and the updated version will be effective
as soon as it is accessible. If we make material changes to this privacy policy,
we may notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy policy frequently
to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact our Data Protection
Officer (DPO), by email at dpo@first-notification.com, or by post to:
Advanced Web concepts Limited
DPO Officer
Leonard House
Bromley, Kent BR1 1RJ
United Kingdom